In order to reduce confusion and misunderstanding between our patients and the office, we have adopted the following financial policy. If you have any questions, please discuss then with one of our patient account representatives. We are dedicated to providing the best possible care to you and regard your complete understanding of our financial policies as an essential element of your care and treatment.
- Payment is due at the time of service unless other arrangements have been made in advance. For your convenience, we accept cash, check, and most major credit cards.
- Your insurance is an agreement between you and your insurance company. As a courtesy to you, we will file your insurance claims for you if you assign benefits to the physician. If your insurance company does not pay within a reasonable period, we will look to you for payment. If we later receive a check form your insurer, we will refund any overpayment to you.
- We have made prior arrangements with many health plans to accept assignment of benefits. If you are covered by one of these plans, we will bill your plan and will only require you to pay the copayment or coinsurance due at the time of service.
- All health plans are not the same and do not cover the same services, In the event your health plan determines a service is “not covered”, you will be responsible for the complete charge. Payment is due upon receipt of a statement from our office. We highly recommend that you READ YOUR INSURANCE BOOKLET or a copy of the contract your policy falls under to determine your benefits.
- You will be responsible for promptly responding to your insurance company to provide any additional information they may request regarding your treatment, pre-existing conditions, accidents, or other insurance coverage. Failure to respond in a timely manner may result in your account becoming due and payable, in full, immediately.
- Be prepared to present your insurance cards and proof of identity (e.g. driver’s license) at each visit. You will be responsible for providing change of address, telephone number and/or insurance information anytime a change occurs.
- A prepayment of your deductible and coinsurance will be required for your portion of our fees, based on our contract allowable, for scheduled surgical procedures. Any balance remaining, after your health plan pays, is your responsibility. Payment is due upon receipt of a statement from our office.
- We will look to the adult accompanying a minor for payment of all services rendered to minor patients.
When you are charged a “global” fee for your surgery or office care of a fracture, laceration repair, excision of an ingrown toenail, etc., that fee not only includes the service on the day it is performed, but it includes routine follow-up care as well. The global period ranges from 10-90 days depending on the procedure and your health plan. X-rays and supplies (such as casting or dressing material, splints, braces, etc.) are not included in the “global” fee and a charge will be made for these items. Services related to complications are not included in the global fee.